A guided tour

A day in the life of a clinic.

Two minutes, narrated. Prior auths chased, a denial fought, a patient in another language kept in the picture. Your Monday, the way it usually runs, and the way it could.

PLATE Nº 01 / 09
08:47
9 portal messages unread
4 patient calls EN · ES · ZH
09:00 urgent add-on
09:00 annual physical CLASH
where is the
signed consent for the MRI?
Aetna eligibility check · 15 due before noon
UnitedHealthcare prior auth · expires 5pm
Chen: 为什么我还欠这么多钱?
claim #4471 denied · code CO-197
new patient: knee pain, do you take Cigna? unread
appeal deadline · Rivera MRI · in 3 days
Where do you even begin?
narrated by