A guided tour

A morning at the front desk of a Dubai hotel.

Two minutes, narrated. A VIP arriving early, a suite double-booked, four languages before nine. Your shift, the way it usually runs, and the way it could.

PLATE Nº 01 / 09
08:47
9 guest messages unread
3 arrivals before noon AR · RU · ZH
Suite 4203 promised twice
two VIPs, same arrival CLASH
where is the
Al Falasi pre-arrival note?
Petrov · early arrival, suite not ready
allergy flag · shellfish · in-house guest
Wang: 能升级到高层吗?
concierge: yacht for 6, sunset, today
new direct enquiry: royal suite, 5 nights unread
OTA booking landed 02:14 · arrives 13:00
Where do you even begin?
narrated by